PRESS RELEASE: One year into the full implementation of the Integrated Facilities Management System (IFMS), Sodexo said it continues to evolve the development of unique business processes. The adoption of the newly integrated platform has delivered increased productivity, greater efficiency and improved safety outcomes for clients, customers and employees.
Sodexo, through its partnership with Velrada, a Perth-based technology provider, developed the solution by utilising Microsoft Dynamics 365. Featuring real-time data analytics and reporting dashboards, this new solution has already resulted in millions of dollars in savings for clients, while at the same time providing transparency and oversight of performance, the company stated.
The technology has enabled a seamless integration of FM services that previously consisted of multiple contracts across numerous locations and services. Utilising cloud technology mining operations can now be monitored and managed in some of the most remote environments anywhere in the world.
Real-time data is analysed and responded to via a central operations centre and relayed to regional centres thousands of miles apart to ensure the consistency of services across a multitude of categories. The real- and near-time data analysis ensures that interventions are delivered to address key data trends and patterns.
Paul Bean, Sodexo, CEO Mining Worldwide, said: “Sodexo is leading the mining FM industry in the development and implementation of innovative new solutions, through the use of leading technology. As early adopters we see this digital platform playing a key role in supporting the transformation of business process to drive productivity, growth and new insights.
“Oversight is paramount in a geographically dispersed business, in any industry the speed to action and reacting to emerging trends is critical and often defines performance. The technology ensures that we rely less on industry norms and more on a balance of evidence and learning, which in turn delivers greater certainty of results.”