MANAGEMENT

Metso's new Italian distributor model

Metso is introducing a new distributor model for Italy to bring Italian distributors closer to their customers and to enhance the level of service

Staff reporter
Frantoparts experts preparing a GP cone crusher for delivery. Photo: Frantoparts

Frantoparts experts preparing a GP cone crusher for delivery. Photo: Frantoparts

As of January 1, there will be three exclusive distributors covering the whole of Italy. Righini and Frantoparts will handle the exclusive distribution of all Metso stationary crushing and screening machines. Righini will cover the provinces of Valle d'Aosta, Piemonte and Liguria, and Frantoparts will cover the remaining provinces. Scai will be the exclusive distributor of the mobile equipment for the whole of Italy.

Angel Luis Garcia, Metso's distribution business manager for Spain & Italy, said: “These three distributors are already our long-term partners with proven expertise and service capability. We are confident that they are the right partners for us for many years to come.”

Frantoparts has operated in the world of aggregates and crushing and screening equipment since 1983. It has also accumulated considerable knowledge and experience with Metso's crushing and screening solutions. In addition to new machine sales, it also offers an extensive range of services, from the replacement of spare and wear parts to on-site assistance, machine revisions and reconditioning.

Nevio Campagner, general manager of Frantoparts, commented: “We are proud to link our technical and commercial experience to Metso. We believe that the daily collaboration between Metso - a brand that has always been associated with innovative and reliable in-time products - and FP Frantoparts will create new, interesting opportunities for Italian customers. FP Frantoparts has been a supplier of the Metso Group for Loro & Parisini parts for years. This closer collaboration will bring definite advantages to customers who care about the quality of spare parts.”

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Righini, founded in 1911, provides its customers with a complete range of service - from initial consultation to after-sales service with the supply of original spare parts. At its centre in Grugliasco, Torino, it has a large inventory of primary emergency spare parts and the most requested parts, allowing them to react quickly to the customer needs.

Ermanno Pavesio, CEO of Righini, said: “Our collaboration with the Metso Group started in 1972. Our goal is to confirm and strengthen the presence of Metso products in our activity area as much as possible.”

Scai has been working in the aggregates business for over 70 years. Today, it offers the new Metso mobile machines and a rental fleet to its customers. It has an extensive network of workshops and rental points from where it operates.

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According to Scai, it has had positive results with the Metso products and partnership. This new structure supports the value and capability of Scai in all of Italy. It wants to offer the best service and be the customer's preferred partner helping them with crushing, recovering and converting materials in a more sustainable and cost-efficient way.

Dirk Fischer, head of distribution Europe at Metso, concluded: “These distributors can help the customers to find the best, most cost-efficient solution in the market. They all believe in continuous improvement of their customer service, and they have the skilled people required to serve the customer in a professional manner. We have no doubt that Metso, together with its new distribution network, will rise to new heights as the market has now started to recover.”

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